Frequently asked questions about M5 and Hosted VoIP

What does M5 do?
M5 is a hosted VoIP phone system provider.  We provide our clients with an enterprise-level phone system coupled with business intelligence tools for making true impacts.

What is a hosted phone system and is it the same thing as a Virtual PBX?
Regardless if you refer to the phone system as virtual or hosted, it either means that the phone system itself is not physically in the client location, but housed (or hosted) by the service provider.

What is VoIP?
VoIP, or Voice over Internet Protocol, is a technology that converts phone conversations into data packets that travel over a digital network.

What are the advantages of VoIP?
Because VoIP is data, it can integrate with other business applications providing more benefits than traditional phone service.

What are the advantages of a Hosted phone system?
A Hosted phone system is flexible, is easy to scale, and most importantly, is managed by the provider. This allows companies to focus on their core business, reduce IT costs, and get the most from the technology.

Why should I trust M5?
- We have been providing clients with enterprise phone systems since 2000
- M5 has over 1000 clients and has completed well over 100 million calls
- Over 94% of our clients are referenceable and willing to discuss their experience
- Our clients work with experienced project managers who will plan and coordinate your transition to M5.

How do I install my phone? 
 

Have more questions? Ask us.